refund policy

Return

After your order is delivered, our policy will last for 30 days. If 30 days have passed since the delivery of your product, unfortunately, we cannot provide you with a refund or exchange.

To be eligible for a return, your item must be unused and in the same state as the item received. It must also be in the original packaging.

In order to complete your return, we need a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.


Refund (if applicable)
After receiving and checking your return, we will send you an email notifying you that we have received the return. We will also notify you to approve or reject the refund.

If you are approved, your refund will be processed and the credit will be automatically applied to your credit card or original payment method within a certain number of days.

Delayed or missing refunds (if applicable)
If you have not received a refund, please check your bank account again.
Then contact your credit card company, it may take some time before the refund is officially released.
Next, please contact your bank. Refunds usually require some processing time.
If you have completed all these operations and have not received a refund, please contact us at nanxiang28@gmail.com

Sell ​​goods (if any)
Only regular-priced items can be returned, but unfortunately, no refunds are possible.

Exchange (if applicable)
We currently do not provide communication.

gift
If your item is a gift, we currently do not provide a refund.

transport
To return, you should mail the product to:
No. 2A66, North Tower, Liwan Square, Liwan District, Guangzhou, Guangdong, China

You will be responsible for the shipping cost of the returned items. Shipping costs are not refundable. If you receive a refund, the return shipping fee will be deducted from your refund.

Depending on your residence, the time the exchanged product arrives at you may vary.

If you ship more than $ 75, you should consider using a traceable shipping service or purchasing transportation insurance. We do not guarantee that you will receive your returned items.