Legal notice

Legal Notice

Last Updated: August 2026

This Legal Notice provides important information regarding the ownership, operation, and use of the Crystallode website.

By accessing or using this website, you acknowledge and agree to the information stated in this Legal Notice together with our Terms of Service and other applicable policies.

1. Website Operator

The Crystallode website is operated by the business entity responsible for providing products and services through this website.

Crystallode specializes in:

  • Natural crystal products;
  • Mineral specimens;
  • Crystal jewelry and accessories;
  • Decorative mineral products;
  • Wholesale supply;
  • Custom production coordination;
  • International sourcing and procurement support.

The applicable business entity information is provided through the official company and contact information displayed on this website.

2. Purpose of This Website

This website provides information regarding:

  • Products offered by Crystallode;
  • Wholesale opportunities;
  • Custom orders;
  • Sourcing services;
  • International purchasing and shipping solutions.

Information on this website is provided for general commercial and informational purposes.

3. Accuracy of Website Information

Crystallode makes reasonable efforts to ensure that website information is accurate and up to date.

However, information may change due to:

  • Product availability;
  • Material availability;
  • Market conditions;
  • Pricing updates;
  • Regulatory changes;
  • Logistics changes.

Crystallode does not guarantee that every website detail will always be complete, current, or error-free.

Where errors are identified, Crystallode reserves the right to correct information and update website content.

4. Product Information Disclaimer

Crystallode products include natural minerals and handmade or naturally processed items.

Due to the nature of these products:

  • Each crystal may have unique characteristics;
  • Colors and patterns may vary;
  • Natural inclusions may exist;
  • Shapes and sizes may differ slightly.

These characteristics are normal features of natural materials and should be considered when purchasing crystal products.

5. No Medical or Therapeutic Claims

Crystallode sells crystal products for purposes including:

  • Decoration;
  • Collection;
  • Jewelry making;
  • Craft applications;
  • Personal interest.

Crystallode does not claim that crystal products:

  • Diagnose diseases;
  • Treat medical conditions;
  • Prevent illness;
  • Replace professional healthcare advice.

Customers should seek qualified professional advice for medical, health, or wellness concerns.

6. Website Content Ownership

Unless otherwise stated, all website content belongs to Crystallode or its authorized owners.

This includes:

  • Text;
  • Product descriptions;
  • Images;
  • Graphics;
  • Logos;
  • Website designs;
  • Other original materials.

You may not copy, reproduce, modify, distribute, or commercially exploit website content without prior written permission.

7. Product Images and Photography

Product images are provided to help customers understand products.

Images may vary from actual products due to:

  • Natural mineral differences;
  • Lighting conditions;
  • Photography methods;
  • Screen settings.

For wholesale, custom, or production orders, written specifications, approved samples, and order confirmations may take priority over general website images.

8. Third-Party Brands and References

References to third-party companies, carriers, platforms, or service providers on this website are provided only for identification or service explanation purposes.

Unless expressly stated:

  • Crystallode is not an authorized representative;
  • Crystallode is not an exclusive partner;
  • No affiliation, endorsement, or sponsorship is implied.

9. Logistics and Carrier Disclaimer

Crystallode may use various international logistics providers according to shipment requirements.

References to transportation providers or shipping services do not create any partnership, agency, or authorization relationship unless specifically confirmed in writing.

Shipping arrangements are governed by the applicable quotation, order confirmation, and shipping terms.

10. Third-Party Websites

This website may contain links to third-party websites or services.

These links are provided for convenience only.

Crystallode does not control and is not responsible for:

  • Third-party website content;
  • Privacy practices;
  • Security;
  • Availability;
  • Accuracy of third-party information.

Customers should review third-party terms and policies before using external services.

11. Limitation of Website Use

You agree not to:

  • Use this website for unlawful purposes;
  • Attempt unauthorized access;
  • Introduce malicious software;
  • Interfere with website operation;
  • Misuse website information.

Crystallode reserves the right to restrict access where misuse or unlawful activity is suspected.

12. Intellectual Property Rights

All intellectual property rights relating to this website and its original content remain protected.

Unauthorized use of:

  • Brand materials;
  • Product images;
  • Written content;
  • Website design elements;

may violate applicable intellectual property laws.

13. Customer-Provided Materials

Where customers provide:

  • Designs;
  • Logos;
  • Artwork;
  • Product requirements;
  • Technical documents;

customers confirm they have the necessary rights and permissions to provide and use such materials.

Customers are responsible for claims arising from unauthorized materials submitted by them.

14. Trade and Regulatory Compliance

International trade may involve:

  • Import regulations;
  • Export requirements;
  • Customs procedures;
  • Sanctions requirements;
  • Product restrictions.

Customers are responsible for ensuring compliance with applicable laws in their jurisdiction.

Crystallode may refuse transactions where legal compliance cannot reasonably be confirmed.

15. No Guarantee of Continuous Website Availability

Crystallode aims to maintain website availability but does not guarantee uninterrupted access.

Website availability may be affected by:

  • Maintenance;
  • Technical issues;
  • Hosting services;
  • Security measures;
  • External events.

16. Force Majeure

Crystallode is not responsible for delays or failures caused by circumstances beyond reasonable control, including:

  • Natural disasters;
  • Government actions;
  • International transportation disruptions;
  • Customs restrictions;
  • Supply chain interruptions;
  • Other extraordinary events.

17. Relationship Between Policies

This Legal Notice should be read together with:

  • Terms of Service;
  • Shipping Policy;
  • Refund & Return Policy;
  • Privacy Policy;
  • Wholesale Terms;
  • Custom Order Terms;
  • Sourcing Service Terms.

Where specific transaction documents apply, such as quotations or order confirmations, those documents may contain additional agreed terms.

18. Changes to This Legal Notice

Crystallode may update this Legal Notice from time to time to reflect:

  • Business changes;
  • Legal requirements;
  • Website updates;
  • Operational changes.

The latest version published on this page applies.

19. Contact

For questions regarding this Legal Notice, please use the official contact information provided on the Crystallode website.